FAQ’s

We provide reliable, efficient and stress-free door-to-door island wide private airport transfer services for groups of all sizes to your hotel or villa from Palma de Mallorca Airport, 24 hours a day, 7 days a week, 365 days a year.

 

Trust us, 30 000+ other happy customers do each year.

How do I book an airport transfer in Mallorca?
In 3 easy steps:
1. Get a quote. Fill in the instant simple form .
2. Complete the booking form with your details.
3. You will receive your booking confirmation by e-mail.

Can I cancel my airport transfer in Mallorca?
Yes. You can cancel your Mallorca airport transfer at any time. If you cancel up to 24 hrs before you are due to travel, we offer FREE CANCELLATION for all airport transfers in Mallorca. If you cancel within the last 24 hours before you are due to travel then the passenger will be required to incur all the costs of travel.

Can I take my bike on a airport transfer in Mallorca?
Yes. We transport bikes and all kinds of sports equipment in our airport transfers in Mallorca. Please tell us in advance so we can ensure we bring the most suitable vehicle.

Can you supply an invoice for my airport transfer?
Yes, we can give you an invoice for your transfer costs, if required. Please contact our customer service by email after making your booking to request an invoice.

How many people can travel in a Mallorca airport transfer minibus?
Our airport transfers by minibus can transport between 5 and 17 passengers. For larger groups, we have buses from 24 to 55 seaters.

How soon should I order an airport transfer in Mallorca?
Book early! Mallorca is a popular holiday destination, especially in the peak summer season. You are advised to book in advance, as soon as you know your travel plans, to ensure you get the right airport transfer.

I left my bag in the transfer vehicle, how do I get it back?
We will do everything we can to find your lost luggage to your place of residence or your home address. Please contact us by phone as soon as you become aware that you are missing a piece of luggage so we can send it to you as fast as possible. Please note that any fees incurred will have to be paid before any luggage is sent back.

Should I tip the driver?
It’s up to you! If you are happy with the service then it is customary to tip around 5 to 10%. However, this is entirely your choice.

We have children travelling with us. Can we book a car seat?
Yes. We can supply car seats for most of our vehicles. Please specify how many child/ baby seats you require when you book with us and we will do our best to provide all the child seats you need.

What happens if my flight is delayed?
We monitor all incoming flights for delays to ensure your driver will be waiting for you at the time of your arrival. However, as a backup measure, please contact us directly by phone on the number provided on your confirmation email if your flight is delayed and may affect your transfer.

What is my luggage allowance?
Each passenger can carry one piece of luggage of up to 25 Kg and a handbag or briefcase. Any further luggage should be notified at time of booking. There is NO EXTRA CHARGE for buggies or wheelchairs. If you are travelling with more luggage, please upgrade to a larger vehicle to ensure your luggage will fit and you have a comfortable journey.

Where do I meet my driver?
At Palma de Mallorca airport your driver will be waiting for you at the arrivals gate.

In order to offer you the best service and make sure you find your driver easily, we will meet you at the glass doors at GATE A , which you will find 20 metres on the left, after the luggage belt Number 1. ( The conveyor belts go in numerical order from 1 to 18 in the main luggage collection area ). Once you have collected your luggage please exit the main luggage collection area through GATE A. Our driver will be waiting for you, displaying your name on a board. If there is any problem whatsoever please don’t hesitate to call us on our contact telephone number.

If you are being collected from your hotel or private villa, you can expect your driver to be waiting for you at the entrance.

Will I be dropped off at my hotel or villa?
Yes. All our airport transfer services are door to door. Your driver will take you directly to your address, hotel or private villa, which you gave us at the time of booking.

Your Holiday Starts Here

We watch all flight times so that we are there when you are

Mallorca Airport Transfers | 24 hours a day | 7 days a week | ​365 days a year
info@mallorcaholidaytransfers.com | +34810101264 | +34619737550
Autocares Devesa S.L. C/Fuster 36a 07460 POLLENÇA